Why i cant see my transactions? not even pending

Hi there, lucian. There are a few reasons why your transaction may not appear in your QuickBooks account.

The first reason is that your bank connection may have been disconnected. This can happen due to expired login credentials, bank security updates, maintenance, or an accidental disconnection.

Here's how to check whether your account is still connected to QuickBooks:

1. Log in to your QuickBooks account.
2. Go to the Gear icon, then select Manage accounts.
3. Check if the account is still connected; if not, you can reconnect your account.

The second point to consider is the filters. If filters are set to a specific date range, type, or tags, some transactions may not appear. To confirm this, I highly suggest setting all filters to All and clearing any date range. This ensures QuickBooks displays every transaction pulled from your bank.

The third reason is that your connection may simply need a refresh. Refreshing forces QuickBooks to sync with your bank again and pull in the latest data.

Here's how:

1. Log in to your QuickBooks account.
2. Go to the Gear icon, then select Manage accounts.
3. Click Refresh all.

If you have follow-up questions, please don't hesitate to click the Reply button.