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jrarmadillo
Level 1

why is input not updating?

Why would corrections, updates, and new entries not occuring?

1 Comment 1
FateCandylaneT
QuickBooks Team

why is input not updating?

Let’s perform some troubleshooting steps to ensure corrections, updates, and new entries are applied to your account, jrarmadillo.

 

Beforehand, may I know what specific transactions or corrections were made that caused these tasks not to update or occur? Are there any error messages encountered when saving or modifying them? Any additional detailed information would be much appreciated.

 

In QuickBooks Online, changes made to your account may require the program to refresh in order for the updates to appear in your records.

 

However, if the issue continues after refreshing the page, I suggest clearing your browser’s cache to remove any stored data that may be causing issues with QBO. Alternatively, you can also utilize a different browser to check for compatibility and rule out browser-specific problems.

 

On top of that, you'll want to seek additional guidance from our QuickBooks Live Expert Assisted team to help you manage financial workflows and provide assistance in keeping track of your overall transactions.

 

Leave a reply on this thread if you require further assistance.

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