Why is it that upgrading to the "Advanced" version which "unlocks 24x7 support" doesn't come with 24x7 support?

Tnarg · ‎June 01, 2025

Quickbooks has been sending the same invoice over and over, once per minute, to my customer all day. There's no way to stop it. I upgrade to "Advanced" to "unlock 24x7 support" and yet it's not available. Intuit has really become awful.

ShangY · ‎June 01, 2025

It seems that you've raised a similar question in this forum, @Tnarg.

Since this topic has already been addressed by one of our experts, you may click this link to learn more about that discussion: https://quickbooks.intuit.com/learn-support/en-ca/other-questions/re-emailed-invoice-are-being-send-...

To learn more about the different ways to keep track of your invoices, check out this resource: Record invoice payments.

Feel free to comment below if you have further concerns.

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Why is it that upgrading to the "Advanced" version which "unlocks 24x7 support" doesn't come with 24x7 support?

Why is it that upgrading to the "Advanced" version which "unlocks 24x7 support" doesn't come with 24x7 support?

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