@ShyMae We have all been submitting to the feedback multiple times a day and made phone calls to "Priority Circle".  Please stop repeatedly telling us to give feedback when WE are not even being listened to. Maybe there needs to be a class action??

It worked this last week and this morning, now it doesn't.  Now I see it is conveniently not supported on Android devices.  Are you stating that you no longer want to support mobile devices that are not Apple?  Again, this is a REQUIRED feature that you can't just turn off because you feel like it.  It is critical and not everyone has (or in some cases want) an Apple device.  If you choose to add net new functionality and wish to charge for it, that's fine.  Removing functionality people have been paying for and is required to run their business opens the door for a class action law suit.  Your position is not defensible and will not hold up in a court of law.  This will be a a very expensive decision if it's not fixed quickly.  And to be clear, this is one of multiple items that have been eliminated with this latest "update".  People will move on and legal actions will be taken.  That is a lose/lose situation.

Here to agree and re-iterate what others on this thread are saying about the new invoice layout.  This is an unbelievably frustrating update that just ruined the ability to quickly make an invoice.  Price rules area must and the fact that we now need to hand enter them is a huge waste of time and energy.  The old invoicing worked and we liked it, for the most part.  Now between the price rules and sales tax issues our ability to accurately and quickly create invoices has become tedious, inaccurate, and frustrating.  Fix this please.  And QB Team, do not give any more asinine recommendations on using third parties for this feature.  Your update sucks.  It's a time suck.  These are all complaint that were submitted in the beta release ad you paid attention to none of them.  

@ShyMae  RE: In QuickBooks Online, you can still create price rules. However, applying them to the invoice in the new layout experience is unavailable. 

That makes them completely an utterly useless. Do you know how stupid that comes across?

It's like saying you have checking accounts in QuickBooks, but you can't create checks anymore. Or that you can enter budgets but there are no budget reports anymore.  But please do enter a suggestion...

In working with different clients, we've seen that there are several accounting software programs that fit different businesses.

Xero, Netsuites, and Zoho are more in-depth for accounting. Freshbooks and Wave are simple programs for invoicing and billing.

I've seen others trying to go back to Quickbooks Desktop, but I have a colleague who has been getting messages saying that Intuit is determined to get them to migrate to online this year and will be sunsetting desktop features, so I don't know if I can recommend it.

@PBJ10 

Xero, Netsuites, and Zoho are more in-depth for accounting. Freshbooks and Wave are simple programs for invoicing and billing.

You may have 2 options:

1. Convert data to QB Desktop and us the trial version to access your historical data for good. Then start from scratch in the new app

2. Purchase a 3rd party conversion service.

I've seen others trying to go back to Quickbooks Desktop, but I have a colleague who has been getting messages saying that Intuit is determined to get them to migrate to online this year and will be sunsetting desktop features, so I don't know if I can recommend it.

They will support QB Desktop 2024 Pro Plus/Premier Plus until 2027. I believe Intuit will release QB Desktop 2025 on schedule. QB Online users still need QB Desktop to export data to TurboTax.

revision.

I believe Intuit will release QB Desktop 2025 Enterprise on schedule.

This is sort of an old thread but the only one I found when I had this problem. I could not get my price rules to work either once they updated to the new invoice format. Talking to QBO rep and just by chance got it to work for us. What I did that may help some of you save the frustration later, it may not work for you but it did for us.

1st open an invoice - chances are you are using the old format that is now not compatible with the price rules any more.

2nd Click the "update invoice" to switch to the new invoice format, for us it kept kicking us out every time I tried. It got really frustrating for a few but if you click that then hurry and hit another button with in the new invoice format prior to it kicking you out then you should be able to save and update and everything will work. This must be a glitch with in the update, not really sure. 

The new format is different and it will get some getting use to, but however it should fix your problem if you are having the same issue as we did. I did tell QBO rep that they should look in to that and get the word out so that no one will have to deal with it as we did, and obviously several others as I have, as I have been reading through the feedback here. Good Luck.

OMG! I am so happy to have found this thread! Your work around has saved us! I have had nothing but incompetence trying to get help with the 'experts' since price rules stopped working for us on July 30th! But your trick is doing the trick!