Hi there, @Galloway0331. Thanks for dropping your concern here in the Community. Upon reading your post, we see that after you voided a payroll check, it became a liability. Let us route you to the support that can assist you with this.
We understand the importance of addressing your concern promptly. Know that when you void a check, it typically results in a transaction with a value of zero, but the transaction remains in QuickBooks Online (QBO). However, since your voided check is shown as a liability, it is advisable to seek assistance from the payroll support team. They can help you with this issue. Here's how:
- In your QuickBooks, go to Help and click Contact Us.
- Have a brief explanation about your concern and select Let's Talk.
- Decide a way to contact the support team.
Moreover, note that you can reach the team from Monday to Friday, 6 AM to 6 PM Pacific time if you're using QBO Payroll Core. Otherwise, you can contact them at any time and any day for QBO Payroll Premium and Elite.
On the other hand, I recommend applying this link as your reference in handling employee-paid payroll in QBO: Set up, change, or delete employee-paid payroll deductions.
Don't hesitate to reply to this post for further questions regarding checks or liabilities inside QBO. We're ready to assist. Have a nice day!
