Why is the app so bad? Customer support doesn’t help at all. We get logged out of our app and it takes forever for it to sign back in. Does Quickbooks really doesn’t care

This is definitely not the experience we want for you, ccain. I recognize the importance of QuickBooks for your daily activities and the importance of resolving issues promptly.
 

I'm immediately connecting you with our live support team to provide an update on your case and resolve it as soon as possible.

You can get in touch with them by following the steps below:

1. Sign in to your QuickBooks Online (QBO) company using any supported browsers.
2. Select (?) Help in the upper right corner of your screen.
3. Type a question or topic you need to help with, then select Contact a human.

You can refer to this page to know the availability hours of our live experts at your convenience: Support Hours.

I'll share this article in case you want to compare the mobile app features with other mobile devices supported by QuickBooks: Compare mobile app features.

Feel free to reply on this thread if you need further assistance.

@ccain 

How long have you been using QBO?