Why the QuickBooks API does not return Cost field for sales orders?

I've got you covered, @Mary162.

I understand that having a Cost field on a sales order is beneficial to you and your business because it saves you time when calculating the cost of an item.

If you're using  the QuickBooks Desktop for Enterprise version,  you can tick the box for Cost in the Additional Customization window.

However, if you're using other versions of QBDT, we can still manually create a custom field for your sales order where it still lets you manually calculate the cost. This would be a great time to send this feedback to our Product Developers. They'll be able to determine what features to add for future product enhancements.

I'll show you how:

1. Go to the Help menu.
2. Select Send Feedback Online.
3. Then click Product Suggestion.
4. Enter your suggestions and details then hit Send Feedback.
   
   

To learn more about the maximum number of list entries you can make in QBDT in the future, you can read through this article: Maximum number of list entries (list limits and custom fields).

Feel free to tag my name if you need further assistance while working in QuickBooks or want to share your best practices using the product. I'll get back to make sure you're taken care of. Have a great day ahead.

@Carneil_C 

Thank you for your reply, but isn't there any documentation about why API does not return this field?

Thanks for your quick response, Mary162. I've come to share additional insights about Cost fields on your sales order.

As mentioned by my colleague above, we can have this field on your sales orders if you have a QuickBooks Desktop (QBDT) Enterprise version. I'll guide you to achieve this feature on your sales order template.

Here's how:

1. On your QBDT account, click Lists from the menu bar.
2. Choose Templates and double-click the template for the sales order.
3. Tap the Additional Customization button and click the Columns tab.
4. Select Cost and edit its details.
5. Once done, click OK.

Also, you may follow the steps above to manually create custom fields if you're using a lower version of QBDT. If you wish to upgrade your desktop version, you can visit this link: Choose the QuickBooks Desktop or Online product for your needs.

Moreover, I'm adding these references to guide you in reviewing and customizing your business financial needs: 

• Understand reports. 
• Use and customize form templates.

It contains detailed information on what report you'll need and add specifics to your form templates.

Let us know in the comments below if you have additional questions about sales forms. We'll be delighted to assist you further. Take care and have a good one!

I was not asking on how to view this field on UI because I can find it. I was asking why the API  does not return this field?

Hello Mary162,

I appreciate you joining this thread and clarifying your concern by sharing additional information.

Since your concern is connected with API, I'll point you to the right support who can help you with that. We do have a separate forum for API concerns. We can explore our Intuit Developer website for additional help.

I've gathered a few articles for reference handling templates:

• Understand reports. 
• Use and customize form templates.

Visit again if you have any other concerns about QuickBooks. I'll be right here to help.