Thank you for bringing this concern to our attention, Gricel.
I completely understand how important it is for workforce scheduling to run smoothly to coordinate your team's workflow.
To begin, I recommend contacting our Live Support Team on Mondays through Fridays from 6 AM to 6 PM PT. They have access to more specialized tools and resources to effectively address page issues when managing Schedules.
Rest assured, they’ll provide real-time assistance and resolution to guide you through the next steps. To do this:
- Navigate to the Help icon.
- Click on the Search tab, and select Contact Us.
- Enter the error message in the description box, and select Continue.
- Choose to request a callback or start a chat with the live expert.
I’ll leave this forum open for any additional queries.