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laurakay
Level 1

Workforce

Our View My Paycheck upgraded to Workforce. My employees can no longer see their Employer 401(k) match on their pay stub in Workforce. Can that be added?

1 Comment 1
JaneD
Moderator

Workforce

Good day, laurakay.

 

Thanks for bringing this concern to my attention. I'm here to make sure the Employer 401(k) match reflects on your employees' paystubs, so let me direct you to the right support.

 

I've researched and looked into this further for related investigations, but there aren't any. I recommend reaching out to our QuickBooks Workforce Support Team. They have additional tools for further isolation.

 

Here's how to get in contact with them: Workforce Support. Just click on the Live Chat link and enter your account information.

 

That should get you in touch with one of our experts. You've got me here if you have any other concerns. I'm always around to help.

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