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290D
Level 1

Zebra Barcode Scanner TC22

Hi

 

I recently install QB enterprise 2024 and would like to use Barcode scanner (Mobile Computer). Zebra sales recommended TC22 (TC21 is discontinued). Is TC22 compatible with QB advanced warehouse management? I added new warehouse user, linked TC22 with QB desktop, but TC22 keep show "No new picker added". HELP>>> Thanks 

Solved
Best answer a month ago

Best Answers
AnneMariee
QuickBooks Team

Zebra Barcode Scanner TC22

Thanks for coming back to this thread, 290D.

 

Warehouse Manager helps you efficiently receive items from purchase orders or pick and pack items collected from a warehouse to complete sales orders. To set it up, you need to use a supported mobile barcode scanner device like the Zebra TC21 and Zebra TC26. Then, to enable a Warehouse User, follow these steps:

 

  1. Navigate to the Company menu in QuickBooks and select Users, followed by Set up Users and Roles.
  2. Go to the Role list tab, choose the appropriate Role for the user, and then click Edit.
  3. In the Areas and Activities section, select Centers, and then click on Vendor Center.
  4. Under Activity Access Level, check View Balance.

 

For more comprehensive information on using the Warehouse Manager, browse this article: Setup and use the Warehouse Manager.

 

You might also find this article useful in the future when picking items for a sales order: Pick tab in Sales Order Fulfillment.

 

Let me know if you have other questions or need further assistance with anything QuickBooks related, 290D. I'll be around to help you out.

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8 Comments 8
RCV
QuickBooks Team
QuickBooks Team

Zebra Barcode Scanner TC22

There are several supported mobile barcode scanner devices we can use for the Warehouse Manager in QuickBooks Desktop mobile, 290D. Let me share some details about this one.

 

The supported ones are Zebra TC21 and Zebra TC26. Also, you'll encounter that error message if you don't add the picker in QuickBooks. We'll need to create it as a vendor with the Type field set as Warehouse user to add a picker.

 

If you are using the supported ones and set up the scanner, here's how to add a picker : 

 

  1. Go to Vendor Center under the Vendors menu,
  2. From the New Vendor drop-down list, choose New Vendor.
  3. Enter the name of the Picker In the Vendor name field. 
  4. Click the Additional Info tab.
  5. From the Vendor Type drop-down list, select Warehouse user.

 

To learn more about this one, check out this article: Setup and use the Warehouse Manager in QuickBooks Desktop mobile. Then, go to the Add Pickers section.

 

Moreover, refer to this article for scanning receipts and documents: QuickBooks Scan Manager: Scan and attach documents to transactions.

 

We are one post away if you have questions about managing your inventory or QuickBooks-related concerns. Let us know and we'll lend a hand again.

290D
Level 1

Zebra Barcode Scanner TC22

Hi QB support,

 

Thanks for the reply.

I have followed the steps, but the TC22 scanner still showed "No warehouse users found in QB company file". Please advise what other steps I can try.

 

Thanks

AnneMariee
QuickBooks Team

Zebra Barcode Scanner TC22

Thanks for coming back to this thread, 290D.

 

Warehouse Manager helps you efficiently receive items from purchase orders or pick and pack items collected from a warehouse to complete sales orders. To set it up, you need to use a supported mobile barcode scanner device like the Zebra TC21 and Zebra TC26. Then, to enable a Warehouse User, follow these steps:

 

  1. Navigate to the Company menu in QuickBooks and select Users, followed by Set up Users and Roles.
  2. Go to the Role list tab, choose the appropriate Role for the user, and then click Edit.
  3. In the Areas and Activities section, select Centers, and then click on Vendor Center.
  4. Under Activity Access Level, check View Balance.

 

For more comprehensive information on using the Warehouse Manager, browse this article: Setup and use the Warehouse Manager.

 

You might also find this article useful in the future when picking items for a sales order: Pick tab in Sales Order Fulfillment.

 

Let me know if you have other questions or need further assistance with anything QuickBooks related, 290D. I'll be around to help you out.

ChBi2024
Level 1

Zebra Barcode Scanner TC22

Both the TC21 and TC26 are discontinued by Zebra, can you please confirm what supported model will be able to work with QuickBooks if the TC22 does not seem like it can support? 

SashaMC
Moderator

Zebra Barcode Scanner TC22

Hello ChiBi2024,

 

Thanks for connecting with the QuickBooks Community! Yes, I can confirm which models are supported with QuickBooks.  This includes:

 

  • Zebra TC20/TC25/TC51 (Android 6.0 & above)
  • Zebra MC40 Mobile Computer (Android 6.0 & above)

QuickBooks Desktop Enterprise 24.0 also supports:
 

  • Honeywell Voyager 1602g Pocket Barcode Scanner
  • Socket Mobile CHS 7CI
  • Symbol CS3070
  • Zebra MC40
     

Please let me know if there are any other questions or concerns you may have! See you later. 

ChBi2024
Level 1

Zebra Barcode Scanner TC22

All these Zebra models listed here are discontinued. I need to confirm which upgraded models are now compatible. 

290D
Level 1

Zebra Barcode Scanner TC22

Hi

TC22 works....

ChBi2024
Level 1

Zebra Barcode Scanner TC22

hi, thanks for your confirmation, i was going off of your last post where you said

"I have followed the steps, but the TC22 scanner still showed "No warehouse users found in QB company file". Please advise what other steps I can try."

 

I would be needing 3 of these devices, so I need to make sure of its compatibility before purchasing. 

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