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I recently install QB enterprise 2024 and would like to use Barcode scanner (Mobile Computer). Zebra sales recommended TC22 (TC21 is discontinued). Is TC22 compatible with QB advanced warehouse management? I added new warehouse user, linked TC22 with QB desktop, but TC22 keep show "No new picker added". HELP>>> Thanks
Solved! Go to Solution.
Thanks for coming back to this thread, 290D.
Warehouse Manager helps you efficiently receive items from purchase orders or pick and pack items collected from a warehouse to complete sales orders. To set it up, you need to use a supported mobile barcode scanner device like the Zebra TC21 and Zebra TC26. Then, to enable a Warehouse User, follow these steps:
For more comprehensive information on using the Warehouse Manager, browse this article: Setup and use the Warehouse Manager.
You might also find this article useful in the future when picking items for a sales order: Pick tab in Sales Order Fulfillment.
Let me know if you have other questions or need further assistance with anything QuickBooks related, 290D. I'll be around to help you out.
There are several supported mobile barcode scanner devices we can use for the Warehouse Manager in QuickBooks Desktop mobile, 290D. Let me share some details about this one.
The supported ones are Zebra TC21 and Zebra TC26. Also, you'll encounter that error message if you don't add the picker in QuickBooks. We'll need to create it as a vendor with the Type field set as Warehouse user to add a picker.
If you are using the supported ones and set up the scanner, here's how to add a picker :
To learn more about this one, check out this article: Setup and use the Warehouse Manager in QuickBooks Desktop mobile. Then, go to the Add Pickers section.
Moreover, refer to this article for scanning receipts and documents: QuickBooks Scan Manager: Scan and attach documents to transactions.
We are one post away if you have questions about managing your inventory or QuickBooks-related concerns. Let us know and we'll lend a hand again.
Hi QB support,
Thanks for the reply.
I have followed the steps, but the TC22 scanner still showed "No warehouse users found in QB company file". Please advise what other steps I can try.
Thanks
Thanks for coming back to this thread, 290D.
Warehouse Manager helps you efficiently receive items from purchase orders or pick and pack items collected from a warehouse to complete sales orders. To set it up, you need to use a supported mobile barcode scanner device like the Zebra TC21 and Zebra TC26. Then, to enable a Warehouse User, follow these steps:
For more comprehensive information on using the Warehouse Manager, browse this article: Setup and use the Warehouse Manager.
You might also find this article useful in the future when picking items for a sales order: Pick tab in Sales Order Fulfillment.
Let me know if you have other questions or need further assistance with anything QuickBooks related, 290D. I'll be around to help you out.
Both the TC21 and TC26 are discontinued by Zebra, can you please confirm what supported model will be able to work with QuickBooks if the TC22 does not seem like it can support?
Hello ChiBi2024,
Thanks for connecting with the QuickBooks Community! Yes, I can confirm which models are supported with QuickBooks. This includes:
QuickBooks Desktop Enterprise 24.0 also supports:
Please let me know if there are any other questions or concerns you may have! See you later.
All these Zebra models listed here are discontinued. I need to confirm which upgraded models are now compatible.
Hi
TC22 works....
hi, thanks for your confirmation, i was going off of your last post where you said
"I have followed the steps, but the TC22 scanner still showed "No warehouse users found in QB company file". Please advise what other steps I can try."
I would be needing 3 of these devices, so I need to make sure of its compatibility before purchasing.
As long as you're using the supported mobile barcode scanner devices, you should not receive an error during installation, @hady144.
To begin with, this error occurs when there is a problem during the download process or with your device storage.
You can restart your device and try reinstalling it to fix issues, such as installation errors. It clears temporary files that may interfere with the device's operation.
If the issue persists, delete the downloaded app and download it again. Make sure that you download the app from a credible site.
I also added this article to learn about several supported mobile barcode scanner devices: Setup and use the Warehouse Manager in QuickBooks Desktop mobile.
Click the Reply button if you have any other questions.
Thanks for your reply. I’ve tried restarting, re-downloading, and clearing storage, but I still get this error:
Parse error
There was a problem parsing the package.
I’m using:
Device: Zebra MC40
Android version: 5.1.1 (API 22)
Could you confirm:
1. What is the minimum Android version required for the current QuickBooks Desktop: Inventory app?
2. Is there an older APK compatible with Android 5.1.1?
3. Which specific app version is guaranteed to install on MC40?
Your website lists MC40 as supported, so I’d like to clarify if there’s a specific APK I should use.
Thanks for your reply. I’ve tried restarting, re-downloading, and clearing storage, but I still get this error:
Parse error
There was a problem parsing the package.
I’m using:
Device: Zebra MC40
Android version: 5.1.1 (API 22)
Could you confirm:
1. What is the minimum Android version required for the current QuickBooks Desktop: Inventory app?
2. Is there an older APK compatible with Android 5.1.1?
3. Which specific app version is guaranteed to install on MC40?
Your website lists MC40 as supported, so I’d like to clarify if there’s a specific APK I should use.
Thanks
The error you've encountered indicates that the software fails to interpret an installation or points to a problem with the file or data structure during processing, hady144. I'll address your concerns one at a time below.
For your first query, the minimum Android version required for QuickBooks Desktop (QBDT) 2023 should be Android version 4.4 or above. However, Android version 6.0 or higher is necessary for QBDT 2024 on the Zebra MC40.
Regarding your second question, there is no older APK compatible with Android 5.1.1, as it is an outdated version. You will want to reach out to an Android developer for further assistance.
Lastly, Android 5.1 is the app version guaranteed to install on the Zebra MC40, a barcode scanner device that is an Android mobile computer not designed for direct use with QBDT in HID mode. Therefore, you'll need a middleware or a custom integration.
You might want to read through this reference again to know more about the Warehouse manager that can help you stay on top of your inventory movement: Setup and use the Warehouse Manager in QuickBooks Desktop mobile.
Feel free to comment here if you still have more queries about managing your inventories. We're determined to help, hady144.
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