My QuickBooks Payments account was suspended, then reactivated after submitting verification documents. After processing one payment, the account was permanently closed again and the payment was withheld. Old Account Company ID: [PII removed] Merchant ID: [PII removed] Transaction ID: [PII removed] Amount: $152.12 Status: Withheld Support told me to create a new QuickBooks Payments account to receive the funds, so I opened a new account and paid the setup fee again. New Account Company ID: [PII removed] Merchant ID: [PII removed] A support agent said they created a merchant-to-merchant transfer and gave me a case ID, but after speaking with multiple agents for more than four hours I discovered the case ID is invalid and no transfer request exists. I also never received the follow-up email the agent promised. I need help getting my withheld funds either transferred to the new account or paid out to my bank account.
