cancel
Showing results for 
Search instead for 
Did you mean: 
rigojr-hotmail-c
Level 3

Accounts Payable

Dear QB Community,

 

Please help me with applying an Accounts Payable to a bill.

 

My insurance provider makes an automatic debit every month. The bills are downloaded later from their website. This means that in QBs I have an Accounts Payable for $10,000 for the month of May, but I still don't have a bill. This shows in Vendor as a credit for -10,000. I need to make this equal to zero, because I'm current. 

 

When I tried adding the bill to the insurance vendor, the vendor's balance went from -10,000 to 10,000! I thought it would go to 0 but it didn't, now it shows as if I owe 10,000. 

 

Please help me resolve this. 

Thanks in advance!

Please your guidance on this matter.

Solved
Best answer June 17, 2024

Best Answers
JanbonN
QuickBooks Team

Accounts Payable

Yes, it should be zero after adding the bill, Rigojr. I'm here to provide details about the discrepancy.

 

One potential explanation for this difference could be the existence of a duplicate bill with the same amount. QuickBooks relies on the data provided by the third-party service, so it would be advisable to cross-verify on their platform to confirm if a bill was included during the download process.

 

If it is confirmed that a duplicate bill exists, you can easily rectify this issue by deleting the entry that is not associated with the vendor credit. This should help resolve the billing discrepancy effectively.

 

Additionally, you can run vendor reports to get a comprehensive overview of your business's vendor activities

 

Let us know if you have other concerns with your vendor credits. We'll be here to help you.

View solution in original post

3 Comments 3
JanbonN
QuickBooks Team

Accounts Payable

Yes, it should be zero after adding the bill, Rigojr. I'm here to provide details about the discrepancy.

 

One potential explanation for this difference could be the existence of a duplicate bill with the same amount. QuickBooks relies on the data provided by the third-party service, so it would be advisable to cross-verify on their platform to confirm if a bill was included during the download process.

 

If it is confirmed that a duplicate bill exists, you can easily rectify this issue by deleting the entry that is not associated with the vendor credit. This should help resolve the billing discrepancy effectively.

 

Additionally, you can run vendor reports to get a comprehensive overview of your business's vendor activities

 

Let us know if you have other concerns with your vendor credits. We'll be here to help you.

rigojr-hotmail-c
Level 3

Accounts Payable

Thanks so much for your support! I highly appreciate it! 

RhoiceW
QuickBooks Team

Accounts Payable

Hi there, rigojr.

 

On behalf of my colleague,  @JanbonN, you're welcome. The QuickBooks Community will always be around to lend you a hand any time you need guidance. I'll be around if you need further assistance with any QuickBooks-related tasks.

 

I hope you have a pleasant day ahead. Take care.

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us