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Best answer September 13, 2024
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Let me clarify why some features in your Bills and Expenses section are unavailable, @DBINumbers.
The Track expenses and items by customer and Make expenses and items billable features are only available in QuickBooks Online Plus and Advanced. If you're using a different subscription, you can consider upgrading your plan.
Here's how:
- In your QuickBooks Online account, click the Gear icon.
- Select Subscription and Billing,
- Then click Upgrade your plan.
In addition, QuickBooks provides various reports tailored to your business needs. You can personalize to access the most relevant details.
Let us know if you have further questions about managing your billable expenses. We'll be right here to help you at any time.
I can help you Split a transaction and Categorize it between two clients.
It's possible that Billable tracking is not activated yet in your Accounts and Settings, which could be why you're unable to choose a client when splitting a transaction. However, this feature is only for QuickBooks Online Plus and Advanced.
If you're using this subscription, allow me to walk you through the process:
- Navigate to the Gear icon.
- Choose Accounts and Settings.
- Select the Expense.
- In the Bill and Expenses tab, click the Pencil icon.
- Toggle the Track expenses and items by customer and Make expenses and items billable.
- Click Save.
After following the steps above, navigate to your Bank Feeds and locate the Payment transaction. Once located, click the transaction and try to split the transaction again.
I've added this screenshot for your visual reference:
Once done, you can check out this article to learn how to reconcile your accounts: Reconcile an account in QuickBooks Online.
Let me know if you have further concerns about splitting transactions. Keep safe.
Let me clarify why some features in your Bills and Expenses section are unavailable, @DBINumbers.
The Track expenses and items by customer and Make expenses and items billable features are only available in QuickBooks Online Plus and Advanced. If you're using a different subscription, you can consider upgrading your plan.
Here's how:
- In your QuickBooks Online account, click the Gear icon.
- Select Subscription and Billing,
- Then click Upgrade your plan.
In addition, QuickBooks provides various reports tailored to your business needs. You can personalize to access the most relevant details.
Let us know if you have further questions about managing your billable expenses. We'll be right here to help you at any time.
