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pam41
Level 2

Can I take away the Scheduled payment option for the customers?

 
Solved
Best answer July 07, 2025

Best Answers
jenop2
QuickBooks Team

Can I take away the Scheduled payment option for the customers?

Yes, you can, pam41.

 

To do that, you can choose either the Pause or Delete options in the Recurring transactions template for the scheduled invoice. Here's how you can do it:

 

  1. Go to the Gear or Settings ⚙ icon and select Recurring Transactions.
  2. Locate the recurring or scheduled invoice that you want to remove.
  3. Click either the Pause or Delete option under the Action column.

 

delete recurring.png

 

Additional details about managing scheduled and recurring customer payments are also discussed here: Set up Autopay for recurring invoices.

 

We also have our QuickBooks Live Expert Assisted Team that's always ready to lend an extra hand whenever you need personalized help.

 

Please know that you can tap on us anytime you need help when working in QuickBooks. 

View solution in original post

1 Comment 1
jenop2
QuickBooks Team

Can I take away the Scheduled payment option for the customers?

Yes, you can, pam41.

 

To do that, you can choose either the Pause or Delete options in the Recurring transactions template for the scheduled invoice. Here's how you can do it:

 

  1. Go to the Gear or Settings ⚙ icon and select Recurring Transactions.
  2. Locate the recurring or scheduled invoice that you want to remove.
  3. Click either the Pause or Delete option under the Action column.

 

delete recurring.png

 

Additional details about managing scheduled and recurring customer payments are also discussed here: Set up Autopay for recurring invoices.

 

We also have our QuickBooks Live Expert Assisted Team that's always ready to lend an extra hand whenever you need personalized help.

 

Please know that you can tap on us anytime you need help when working in QuickBooks. 

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