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JMBusiness
Level 1

Cannot Mark Invoice as Paid

It appears that I don’t want to see you enter an invoice or sales receipt for someone and then enter their payment as a deposit.

We mistakenly added or confirmed deposits when viewing transactions You’re likely to do this by mistake if you’re viewing transactions in Banking. If you see a payment that you know is for a sales receipt or invoice do NOT click the Add button.

1 Comment 1
Kevin_C
QuickBooks Team

Cannot Mark Invoice as Paid

Hello there, @JMBusiness.

 

I'd like to ensure that we're on the same page, so I can provide you with the correct steps to answer your question.

 

Can you please provide us with some additional information about your specific concern by commenting below? I'll do my best to resolve it and might share some relevant articles on doing that particular task in your QBO account.

 

I'd appreciate it if you could provide more details about your concern. We look forward to it.

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