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Zhanna2022
Level 2

CHECK VOIDED BUT PAID WITH CREDIT CARD

I had to void a lost check by deposit for 3 bills but had to pay by credit card for those 3 bills. Do I have to reenter those bills again? Its shows they are paid in QB but I need to process CC transaction.

3 Comments 3
Adrian_A
Moderator

CHECK VOIDED BUT PAID WITH CREDIT CARD

Hi there, Zhanna2022.

 

Yes, you'll have to re-enter the three bills. This way, you can match the bill and the credit card payment. 

 

Let me walk you through the steps:

 

  1. From the Banking menu, select Write Checks.
  2. On the BANK ACCOUNT field, select your credit card account.
  3. Enter the necessary details.
  4. Click Save & Close.

 

If you want to print the checks, you can check this article: Print check register.

 

You can always get back to this thread whenever you need help. I'll be around.

Zhanna2022
Level 2

CHECK VOIDED BUT PAID WITH CREDIT CARD

Is it better to void old check or void by deposit? The check was lost for 5 months. 

Tori B
QuickBooks Team

CHECK VOIDED BUT PAID WITH CREDIT CARD

Thanks for following up with us, @Zhanna2022

 

To know which way is best to void the check or deposit, you'll want to consult with your accounting professional. Your accountant can review your account and advise which route to take based on your business needs. If you don't have an accountant, don't sweat it. You can find one here in our Resource Center

 

For additional details about voiding transactions, check out Void or delete transactions in QuickBooks Online.

 

Let me know if you have further questions or concerns. I'm always here to lend a hand. Take care! 

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