Add in how they steal money for Payroll services --- Quickbooks has become a money hungry DISASTER! They are disgusting. 

I joined this too they sent out all of my information for anyone to squander it

@Apendergrass03 

Did you use QB Desktop Pro Plus or Premier Plus? You can use the trial version to access your historical data for good if required.

I don’t even know where to begin with all the issues I’ve had since we switched from desktop to QuickBooks online. They have screwed up my entire files all of my invoices and now the system just wants to apply credits even though this feature is turned off. it started when they told me they had to they split my firm in half so they upload team cut my QuickBooks file in half starting in the year 2014 left deposits that were made paying invoices from 2013 open as credits. We have a large boarding firm and this is done nothing but caused me time, money, and clients  since this began. I ran a report yesterday to find out how often the system has made an indirect edit on its own without permission from me nearby, applying credits and moving payments, where they were not intended to be since November 2022 the system has made over 10,000 indirect edits  in my company file without permission. Unless this is screwed up my files and once it is located than system paid an invoice from 2023 with a credit from 2014 and remove the credit and explain to the client what happened the law firm usually has the case closed and makes it very difficult to collect money from their client at that point, and difficult for me to collect money from my client  it has been a holy nightmare. I have watched the computer changed before my very eyes. The payments of the invoice Affirm was paying. We checked all the invoices that they listed on their check and then when we hit save, I saw all the payments move. I went back and reviewed that payments, and the invoices that we checked were not the same as the ones that were currently checked the system  is trying to control my business and it has no right to. I recently found out that it was also paying my reporters sometimes twice and three times when it took it upon itself to pay payments. They were not really paid. It has been a financial nightmare, and this is just the beginning. Do you have lots of documentation set aside,

Welcome to QuickBooks Community, Delish73. Thanks for bringing your concern to the QuickBooks Community page. 

Let me help you check why your credits are applied to your invoices even if the automatically applied credit feature is turned off. We can review your audit log to check who made changes to your account and rectify the issue. 

Here's how:

1. Sign in to QuickBooks as an admin.
2. Go to Settings ⚙ and select Audit log.
3. Click Filter.
4. Use the fields on the Filter panel to choose the appropriate User, Date, or Events filter to narrow the results.
5. Select Apply.

If you see a user you don't recognize, it’s most likely one of these:

• Online Banking Administration: This shows a change related to your connected bank accounts made automatically by QuickBooks Online.
• Support Representative: Shows changes made by a QuickBooks Online support consultant.
• System Administration: Shows changes made automatically by QuickBooks Online.
• Import Administration: This shows an automatic change related to the conversion of your data from the QuickBooks Desktop edition.

For additional reference, please check out this resource: What the audit log can do and how to use it to keep an audit trail.

You can also review these articles that provide step-by-step instructions on how to personalize your sales forms and record income:

• Customize invoices, estimates, and sales receipts
• Receive and record invoices.

Feel free to reach out if you have further questions about handling transactions in the program. I'm available to assist you whenever you need help.

Were you ever able to resolve your issue with QB? I've been experiencing the same problem since December 13, 2023. How do I join the lawsuit? They have deleted your email.

My 500 bean held since August for no reason  an no one can help..it was my rent money I ha d to live in car for 2 months

It isn't the kind of experience I'd like you to have, @DGILL1983.

Let me share information about funds on hold with QuickBooks Online.

We'll evaluate the payments if QuickBooks detects anything unusual, which puts the deposits on hold. And whenever a problem arises, we'll email you about it. The email will typically reach you within two business days. I advise getting in touch with our QuickBooks Payments team to check the progress of the payment deposit since it's taking longer than that.

Since it's been for months now, and we can't open your account here in the Community as it is a public forum, I recommend reaching our Payments Support team again. They can check your account in a secure environment and investigate further about this issue.

Here's how:

1. Click the Help (?) icon.
2. On the Assistant tab, enter Talk to a human.
3. Enter a short description of your concern and press Enter.
4. Select Contact Us to connect with a live support agent.
5. Choose how you'll want to get in touch with the support.

• Start a chat with a support expert.
• Get a call back from the next available expert.

After reviewing them, the funds will post automatically into your bank account.

You might want to check out these articles to learn why your payments on hold:

• Why are my funds on hold?
• Find out when QuickBooks Payments deposits customer payments.

Feel free to click the Reply button if you have additional questions or concerns about the deposit. The Community and I will be sure to lend a hand.

I know others will similar issues. Can I repost this on my social media as well?

This a joke. None of these steps bring any kind of resolution. I'm firmly convinced only a judge and a large award will get QB to pay attention. Literally the worst customer service on the planet.

contact me on instagram creating shannon, they keep deleting my email, i will add you to our list 

I emailed you, here is my email [removed] and I have a gmail account

email me [removed] and I have a gmail account, emails are getting deleted, so I have to post it like that. I am experiencing the same thing 

I just emailed you. 

Where in social media? Did you started a Facebook post under that so we can join with names or? 

I have sent you a text message. \email me [removed] and I have a gmail account, emails are getting deleted, so I have to post it like that. Also feel free to text me, I will be compiling everyones name and entering into this lawsuit. [removed]

I’m serious they are holding my 20k and said they’re keeping it for 9 months crazy.

Yes y’all post on social media we can all join if possible. 

I'm compiling all names and emails for this lawsuit. email me [removed] and I have a gmail account, emails are getting deleted, so I have to post it like that. Also feel free to text me, I will be compiling everyones name and entering into this lawsuit. [removed]

I'm compiling all names and emails for this lawsuit. email me [removed] and I have a gmail account, emails are getting deleted, so I have to post it like that. Also feel free to text me, I will be compiling everyones name and entering into this lawsuit. [removed]

We are collecting names for a first class lawsuit. Email her and let her this going as they are deleting emails. “email me [removed] and I have a gmail account,” 

We are collecting names for a first class lawsuit. Email her and let her this going as they are deleting emails. “email me [removed] and I have a gmail account,” 

Join the lawsuit class send your name 

We are collecting names for a first class lawsuit. Email her and let her this going as they are deleting emails. “email me [removed] and I have a gmail account,” 

You can leave your number here write them in letters otherwise they’ll delete..we’re collecting names get in touch with me by email [removed] I have a gmail account .