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MPharr-Huggins
Level 1

Clear A/R in QB Desktop

Hi All. I just took over a set of books for a new client, and they are a mess. I am a quickbooks desktop user. The previous bookkeeper made a manual deposit for an outstanding invoice. On the deposit screen she said that the funds were received from “undeposited funds.” However, she never applied the payment to the invoice and I still have an outstanding invoice even though we did actually receive the payment. I need help getting the two linked without having to undo everything, as the transaction is several months old. I know I can do a JE, and credit the A/R for the customer, but what account do I debit? If I debit the “undeposited funds” account, it adds funds more to that account. Please help!

2 Comments 2
LeizylM
QuickBooks Team

Clear A/R in QB Desktop

I understand the importance of clearing accounts receivable for the customer and properly reflecting the payment in your QuickBooks Desktop (QBDT), MPHarr. I'm here to share insights about this. 

 

To mark the invoices as paid and deposited, we can link the deposit to the invoice using the Receive Payment function. We can open the deposit and ensure that the affected account is under Accounts Receivable (A/R).

 

Here's how:

 

1. From the Homepage, click on Record Deposits.

2. Double-click on the deposit to open it and view the details.

 

Once done, we can apply it as an invoice payment. 

 

1. Go to the Customers menu and select Receive Payments.
2. In the Receive Payments window, choose the customer who made the payment from the Received From drop-down menu.
3. Select the invoice that corresponds to the payment you want to link to the deposit.

4. Once done, click Save & Close to link the payment to the invoice.

 

Another option is to create a Journal Entry (JE) to clear any accounts receivable in QBDT. With this, I'd recommend consulting your accounting professional for additional guidance. They can advise you further on what account to use and ensure your records are accurately balanced.

 

Moreover, you'll want to visit this reference to guide you in reconciling your accounts: Reconcile an account in QuickBooks Desktop.

 

Let me know in your reply if you have any other further questions about managing invoice payments in QuickBooks Online. I'd be glad to help you out. Have a good one. 

Rainflurry
Level 13

Clear A/R in QB Desktop

@MPharr-Huggins 

 

"I know I can do a JE, and credit the A/R for the customer, but what account do I debit? If I debit the “undeposited funds” account, it adds funds more to that account."

 

Debit Undeposited Funds (UF).  If the previous bookkeeper made a manual deposit from UF, that would have decreased UF.  This will increase UF by the same amount and zero it out.    

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