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Buy nowHow do I clear a number that keeps appearing in the check box? It used to be blank but there is a # that keeps appearing that I have to clear before making a non-check/online payment.
Hi there, dmk. I can certainly help you clear that check number so you don't have to delete it every time you make an online payment.
This happens because the system remembers the last check number and tries to be helpful by suggesting the next one in sequence based on your previous entry.
To stop this, we need to ensure the Print Later box is checked once, which usually resets the behavior for electronic payments. Here's how:
Please let us know if you need more assistance or have any other concerns using the Reply button.
No, that does not work. I have had QB for over 20 years and there is a way to get the check # box to remain blank. I think it has something to do with entering in the register but I forgot the process.Anytime a sequenced check prints, the box reverts back to 1. If I Enter a check # in the register, the box still shows 1. I did an entry in the register that changed this. Every time I enter an online (non-check) payment, I have to clear the check # box. Thanks
Hi there, dmk2131.
Since this is previously working on your end, we can perform verify and rebuild to identify the underlying issue and let the system self-resolve it.
To verify, here's how:
If the verify tool finds data damage, use the rebuild tool to repair your company file. A backup is required before you can rebuild. Here's how:
In the meantime, you can also manually delete the check number each time you create a check to make it blank.
Feel free to visit this article for more details about the verify and rebuild tool: Verify and Rebuild data in QuickBooks Desktop.
If you have other questions, leave a comment down below.
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