Hi there, Brita. It is a good call to check on this first, as keeping your account secure is our top priority. The safest way to reach our QuickBooks Merchant Services team is by requesting a callback directly through your account.
This ensures you’re connected to an official QuickBooks Live support that has secure access to your records, ensuring your sensitive business data stays protected.
Here’s how:
- Open QuickBooks Desktop and navigate to the Help menu.
- Select QuickBooks Desktop Help/Contact Us.
- Click Contact Us and provide a brief description of your concern.
- Sign in to your Intuit account, enter the one-time code sent to your email, and click Continue.
- Choose Chat with Us or Have Us Call You for live assistance.
You can review their support hours to determine their availability.
If you have any other concerns, don’t hesitate to reply. We’re here to help.