cancel
Showing results for 
Search instead for 
Did you mean: 
wastewatchdog2
Level 1

converting an automatic payment to be credited to my AR

I have a customer who pays invoice automatically through Quickbooks for a fee.

When the monies are credited to undeposited funds instead of Accounts Receivable.

How do I make that change?

4 Comments 4
ShaniamarieC
QuickBooks Team

converting an automatic payment to be credited to my AR

Welcome to the Community forum, @wastewatchdog2.

Let me share some information to help you convert an automatic payment credited to your AR account in QuickBooks Online.

 

In QuickBooks Online (QBO), accounts receivable (AR) and undeposited funds (UF) function similarly to traditional accounting. Accounts receivable represent the amount owed by customers, while undeposited funds represent the funds collected but not yet deposited in the bank.

 

When recording transactions for customer payments, the transaction should first be recorded in the undeposited funds account and then deposited into the bank account. Conversely, when a sale is made on credit, it should be recorded in the accounts receivable account to keep track of the outstanding balance.

 

However, to change the automatic payment to be credited to your AR account I'll guide you on how to:

 

  1. At the gear icon, click Account and Settings.
  2. Select the Payments tab then select Chart of Accounts.
  3. From the standard deposits, select the account where you want your deposit to go.
  4. Finally, select Save.

 

To ensure accurate accounting in QBO, it is essential to maintain proper workflows for recording transactions, reconciling accounts, and reporting financial statements.

 

Additionally, here are some articles you can check to help you learn how to use bank rules to automatically categorize transactions from your bank: Set up bank rules to categorize online banking transactions in QuickBooks Online.

Also, discover how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

You can always tap me if you have additional questions about handling your transactions or any QuickBooks-related matters, @wastewatchdog2. Take the best care always and have a wonderful weekend ahead!

wastewatchdog2
Level 1

converting an automatic payment to be credited to my AR

This did not answer my question. I would like all QB payments to go directly to Accounts Payable. 

wastewatchdog2
Level 1

converting an automatic payment to be credited to my AR

This did not help. 
I would like all QB payments to go to my accounts Payable. 

Ethel_A
QuickBooks Team

converting an automatic payment to be credited to my AR

Allow me to chime in and share additional information about QuickBooks payments with you.

 

You can undo the categorization of transactions assigned to a different account and transfer them to Accounts Payable.

 

Here's how:

 

  1. From the left menu, go to Transactions, then Bank transactions.
  2. Choose the account you want to correct.
  3. In the Categorized tab, find the transactions and click on Undo. This action will move the transactions to the For Review tab.
  4. Navigate to the For Review tab, locate the transaction, and categorize it under Accounts Payable.
  5. Click Confirm.

 

From the same page, also make sure to disable the automation feature by clicking the mini Gear icon.

 

I recommend consulting with your accountant to confirm that using Accounts Payable for the payment is accurate. If you don't have an accountant, you can find one by clicking this link: Find an accountant.

 

For more information on tracking payments, refer to this article: Receive and process payments in QuickBooks Online with QuickBooks Payments.

 

If you need further assistance in the future, please don't hesitate to reach out to us for help with managing your transactions or any QuickBooks-related issues. We're always here and ready to support you!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us