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Level 1

Correcting a payment on multipule invoices for one account

i have a customer that has 3 open invoices, 2 of which i recieved a check for combining them. when i put the amount in it checked the wrong two invoices and i didnt catch it in time. how can i go back into the invoice under which the payment wasnt for and put the payment under the right invoice?

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Best answer November 12, 2018

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Anonymous
Not applicable

Correcting a payment on multipule invoices for one account

Edit the Payment and change the invoices is applies to.

View solution in original post

2 Comments
Highlighted
Anonymous
Not applicable

Correcting a payment on multipule invoices for one account

Edit the Payment and change the invoices is applies to.

View solution in original post

Highlighted
Level 1

Correcting a payment on multipule invoices for one account

will that mess up the paid balance for that customer? And do i just go under the paid invoices and uncheck the invoice that it wasnt supposed to go to and check the correct one?

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