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AVC2
Level 1

Creating a bill

I am new to QB.  I successfully created a new bill an hour ago, but now I'm unable to create another new bill.  Any suggestions would be much appreciated.

2 Comments 2
Fiat Lux - ASIA
Level 15

Creating a bill

Try opening your QBO account on any private/incognito browser. If the same error persists, signup for a separate Melio account for free to integrate with QBO. Then try to register a bill on it.

https://affiliates.meliopayments.com/pricing

 

Adrian_A
Moderator

Creating a bill

Hi AVC2,

 

I agree with Fiat Lux - ASIA. Let's create another bill on an incognito window. I'm here to guide you through the steps.

 

Sometimes local internet cache files stored in the system can cause unexpected behavior in the product. You can use these keyboard keys to open an incognito window:

 

  • Google Chrome: Ctrl Shift N
  • Mozilla Firefox & Microsoft Edge: Ctrl Shift 
  • Safari: Command Option P

 

If you're able to add a new bill, you can go back to a regular browser and clear its cache. If the same things happen, use another supported browser instead. 

 

I've also added this reference as your guide in managing bills: Enter and manage bills and bill payments in QuickBooks Online.

 

I'll be around if you have concerns about managing bills.

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