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texastj
Level 2

Credit Card Paying multiple invoices and vendor credits

I work with a construction company that charges a whole months invoices to the vendor and also returns items for vendor credit.  At the end of the month, we pay that vendor with our credit card.  Now, when I take a credit card payment to post and apply the invoices paid, it works well.  But, when I have vendor credits, it does not work.  For instance, I paid the vendor the month amount due of 24K, I have 29K in invoices and 5K in vendor credits, I can't get it to tie back to the 24K.  It adds the vendor credits back into the total even though when applying invoices, the vendor credits state "vendor credit".  Is there any way to make this work besides going to every invoice and marking it paid?  

8 Comments 8
Bryan_M
QuickBooks Team

Credit Card Paying multiple invoices and vendor credits

It's good to have you here in the Community, @texastj.

 

For us to achieve our goal today. Would you mind sharing more information about how you process your payment? We would also appreciate it if you include a screenshot for a clearer view of why you're experiencing such inconvenience.

 

Also, are you using online bill pay for your payment?

 

If you have additional queries about managing your payments process, never hesitate to route back yourself here. We'll be happy to lend a hand. Keep safe!

tatkinson66
Level 1

Credit Card Paying multiple invoices and vendor credits

I had the same exact issue so I started "paying the bills" in batches (jobs for us).  Click off certain bills to pay watching that NO credits are applied - you will have to override that area with a zero every time you click another bill to pay.  Then save and close.  Then go back to that transaction and open it up and start paying more bills within that transaction - when you see the credits on the right hand side drawer you can select one at a time to be applied.  However, make sure you keep a running total and change the "total amount" or it will go crazy and not balance again...  Once you've edited the transaction and added at least one credit to the bill payment they (credits) will populate at the bottom of the screen and it's easier to check off this way.  Very cumbersome but once you get it's not so bad.  Hope that makes some sense & good luck!

texastj
Level 2

Credit Card Paying multiple invoices and vendor credits

Unfortunately, it did not work for me unless I'm just doing something completely wrong.  

tatkinson66
Level 1

Credit Card Paying multiple invoices and vendor credits

It did take me a couple tries to get this to work...very hard to explain but it is possible to tie it all together and balance with one CC payment incorporating multiple invoice and credit memos.  

Maroon_Corporate
Level 1

Credit Card Paying multiple invoices and vendor credits

Hello,

 You can create a credit memo in QuickBooks Online to apply the vendor credit to the invoices you want to pay. Here are the steps to do this:

  1. Create a credit memo: Go to the Plus (+) icon at the top of your QuickBooks Online dashboard and select "Credit Memo" under "Customers."

  2. Select the vendor: Choose the vendor from the "Customer" dropdown list.

  3. Enter the credit details: Enter the details of the credit, such as the amount and the reason for the credit.

  4. Apply the credit: In the "Apply to" section, select the invoices you want to apply the credit to. The credit will be applied to the selected invoices, reducing the amount due.

  5. Save the credit memo: Click "Save and Close" to save the credit memo.

Once you have created the credit memo, you can apply it to the payment you make to the vendor. Here are the steps to do this:

  1. Create a payment: Go to the Plus (+) icon at the top of your QuickBooks Online dashboard and select "Expense" under "Vendors."

  2. Select the vendor: Choose the vendor from the "Payee" dropdown list.

  3. Enter the payment details: Enter the details of the payment, such as the payment amount and the payment method.

  4. Apply the credit: In the "Add to Expense" section, select the invoices you want to pay. If you have already created the credit memo, the credit will be automatically applied to the invoices, reducing the amount due.

  5. Save the payment: Click "Save and Close" to save the payment.

By creating a credit memo and applying it to the payment, you can ensure that the vendor credits are correctly applied to the invoices you want to pay.

 

Thanks & Regards

Maroon Corporate Solutions.

For any further queries you can contact us.

JamaicaA
QuickBooks Team

Credit Card Paying multiple invoices and vendor credits

Hi there, @texastj.

 

I understand it has been difficult for you. I'd like to help you with your concern so you can continue working in QuickBooks. To do that, can you share more about your concern?

 

Are you trying to apply vendor credit to invoices? Are you referring to adding the credits to bills? Please know that any clarification about this will help us provide an accurate resolution.

 

Don't hesitate to post again here if you have other questions or concerns with QuickBooks tasks and navigations. I'm always around happy to help. Take care and stay safe!

texastj
Level 2

Credit Card Paying multiple invoices and vendor credits

I had difficulty applying invoices/vendor credits to the credit card payment.  I believe I have solved it with the assistance of another.  When in our Amex account and there is a payment, I just add the payment.  I then go to the register and look for the payment.  Opening the amount and checking off one invoice from the side box lists all the invoices due plus vendor credits.  Once I start checking it adds up, unfortunately adding the credits does not reduce that total so you have to make sure all the amounts are correct.  I am a bit new to qbo, so it's a learning curve.

JaeAnnC
QuickBooks Team

Credit Card Paying multiple invoices and vendor credits

Thanks for the update, texastj.

 

I appreciate you sharing the steps you've taken to resolve the issue about vendor credits. I'm sure other users who encounter the same concern will find your resolution helpful.

 

Please don't hesitate to drop by the Community if you have other questions about QuickBooks. We're always here to lend you a hand. Take care, and have a great day ahead.

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