Thanks for reaching out to the community for your concern, @Nancy2221.
For me to be able to provide you with an appropriate solution, I'd like to ask for further details about the payments that appear on your reconciliation. Any additional information such as screenshots will be much appreciated. Just ensure to filter any confidential information.
I'll be in the comment section for your response and for any other reconciliation and QuickBooks-related queries you'd like to bring up. Take care.
