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valmuseum
Level 1

credit card processing failures through Woo Commerce

No transaction can be processed in the Intuit payment through Woo Commerce

2 Comments 2
Carneil_C
QuickBooks Team

credit card processing failures through Woo Commerce

Thanks for taking the time to reach out to the Community for support, @valmuseum

 

I'd love to help you fix your concerns about your transactions so you can get back to business in no time. 

 

Since this process is through WooCommerce, I recommend reaching out to their customer support team so they can check why you can't process your credit card transactions with them. 

 

We can't provide you with their specific contact details, but I'll direct you to where you can find their contact information. Here's how: 

 

  1. From the left panel, click Apps.
  2. Go to the Find Apps tab.
  3. Use the search bar and enter the name of the app.

 

From there, you can find the details by clicking the app. 

 

You'll want to automate your accounting by checking out this handy reference: Connect WooCommerce to QuickBooks Online. It saves time by automatically sharing data between the two.

 

Fill me in if you have more queries about managing your QBO tasks. I'd be glad to assist you further. Take care and best regards.

Fiat Lux - ASIA
Level 15

credit card processing failures through Woo Commerce

@valmuseum 

QB Payment doesn't support WC. You will need a 3d party payment processor to integrate with WC and a connector to reconcile WC transactions into QBO.

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