We just started accepting credit card payments and are frustrated that QBO does not have a way to automatically put the 3% on the customer's bill. We put a note on our invoices asking customers to add 3% if paying with credit and no one did it. There has to be a better way. Any advice?
Hello there, amysuzannebrown20.
I understand that you'd like your customers to shoulder the transaction fees. For now, there isn't an option to let your client pay the processing fees. You may check our quick guide to Credit Card processing. You'll see the do's and don'ts to maintain your merchant account and or being fined.
I'll be here if you need anything else. Have a great day!
If both of you and clients are located in the US, consider to utilize MP as 3rd party payment service. Stretch your clients’ cash flow by creating up to a 45-day float by paying bills via a credit card, even if the vendor doesn’t accept credit cards. Vendors get paid with a physical check or with electronic bank transfers. You choose how you pay.
There is a way through a Quickbooks add-on called Bill & Pay, it would allow you to automatically apply an additional % or flat fee only when customers choose credit card as the method of payment.
I'll keep an eye on this thread, if you have specific questions please reply here or reach me directly by PM.