We have customers that automatically apply a discount to our invoices so they actually pay less than what we invoice. How do we handle this without creating a journal entry? We would like to issue a credit memo, but it appears that credit memos are tied to an item, thus affecting inventory. Is it possible to create a credit memo that is not tied to an item/inventory? They also pay on 60 day terms, so the A/R for the invoice month is not in the same month as payment is received.
I don't see a subtotal line on the invoice in my version QB 2019 Desktop Pro. I entered a % for the discount below and skipped a line. It only discounts the line immediately above it (1 item) not all the lines (items). Am I missing something?