Customer Stopped payment on ACH I have a signed authorization

Hey there, ShorelineJenn.

Thanks for posting here in the Community. I'd be happy to point you in the right direction to find out more about how to receive your money.

I recommend reaching out to a member of the QuickBooks Payments (Merchant Services) Team. Agents have specialized tools to take a more in depth look at your account details and they'll be able to tell you the exact next step to take. By doing so you'll be that much closer to receiving your money. Here's how to get in touch with the team: Contact Payments.

Please don't hesitate to reach back out if you have any other questions or comments. Take care!

That would be great if you had agents who spoke better English and knew how to assist.  I have spent all morning calling and got disconnected 3 times and am on my 4th call.  The customer service is the worst!