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Level 1

Deleting a discount from an invoice

On QBDesktop, I applied a discount to an invoice when I received an underpayment for that invoice.

 

On a different invoice (for the same customer), the same discount is appearing, and is reducing the amount of the invoice owed in receivables.  I have gone every way around both invoices to see if I accidently set the discount up as "fixed", but cannot find that I did.

 

I need to delete the discount from the UNPAID second invoice. 

 

ALSO~ Is there a way to generate a report that shows ALL the discounts applied to invoices for a specific time frame? TIA Eliz

Solved
Best answer February 04, 2020

Best Answers
QuickBooks Team

Deleting a discount from an invoice

Hello, @iMetal.

 

Let's work together and get this resolved. It's a very easy process to delete a discount from an invoice. Here's how:

 

1. Go to the Invoice you'd like to change.

2. Right-click on item/discount you'd like to delete.

3. Select Delete Line.

4. Press Save and New to save your changes.

 

That's it! Now you've successfully deleted a discount.

 

At this time, the option to run a report with all discounts applied to an invoice isn't available. If you want to learn more about customizing reports, check out this link.

 

This link may be helpful in the future: Create a discount in QuickBooks Desktop.

 

I'm only a click away if you have any other questions. Have a wonderful day!

View solution in original post

3 Comments
QuickBooks Team

Deleting a discount from an invoice

Hello, @iMetal.

 

Let's work together and get this resolved. It's a very easy process to delete a discount from an invoice. Here's how:

 

1. Go to the Invoice you'd like to change.

2. Right-click on item/discount you'd like to delete.

3. Select Delete Line.

4. Press Save and New to save your changes.

 

That's it! Now you've successfully deleted a discount.

 

At this time, the option to run a report with all discounts applied to an invoice isn't available. If you want to learn more about customizing reports, check out this link.

 

This link may be helpful in the future: Create a discount in QuickBooks Desktop.

 

I'm only a click away if you have any other questions. Have a wonderful day!

View solution in original post

Level 1

Deleting a discount from an invoice

Thank you for your assistance.

 

Let me then ask:

My company bills customers on SHIPPED weights, and we are  paid based on their RECEIVED weights, which almost always results in overpayment or underpayment of the original invoice. IF the payments are received outside of the month the invoice is created, I am not allowed to adjust the original invoice. 

Therefore, I am currently creating a NEW invoice in the amount of the overpayment (we do NOT refund or hold as credit) referencing the original invoice number. That way I am able to apply the overpayment and it does not show as unapplied funds.

 

In the instance of an underpayment, I am applying a discount to the original invoice at the time of payment.

 

Our old accounting system utilized credit and debit memos.   Is there a better way on QBdesktop to handle these situations?  TIA Eliz

QuickBooks Team

Deleting a discount from an invoice

Thanks for getting back in touch, @iMetal.

 

I’m happy to further assist you with credit and debit memos. You can create a debit and bill credit to record the expense that would be applied towards the next bill. 

 

Let me guide you on how to create a memo:

 

  1. Locate the Vendors menu, then Enter Bills.
  2. Pick the Credit radio button and choose the vendor's name.
  3. Now, proceed to the Expense tab and find an account.
  4. Enter the Amount.
  5. Push Save and close

 

Once done, apply for the credit:

 

  1. Go back to the Vendors menu to get to the Pay Bills.
  2. Place a checkmark on the transaction.
  3. Choose the Set Credits option at the bottom. 
  4. Ensure that the credit is checked in the Discount and Credits window. 
  5. Select Done and Pay Selected Bills

 

For further information check out this article about recording a vendor refund.

 

I’m just a post away, should you have other questions. Bye for now.

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