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DewainK
Level 1

Deposit on hold

Why is it that my bank deposit shows on hold instead of being deposited into my bank account?

1 Comment 1
GlinetteC
Moderator

Deposit on hold

I understand how you want the funds to be available in your bank, DewainK.

 

I'll provide some details on why deposits are on hold.

 

A deposit may be withheld for these primary reasons:

 

  • When your payment processing exceeds the established maximum dollar amount expected on your account.
  • When a transaction is processed after several authorization attempts and failures.
  • When certain transactions require verification of your business type to ensure it complies with the Intuit Acceptable Use Policy.
  • When our systems identify processing patterns that pose a risk to any of the parties involved: you, your customer, or Intuit.

 

If you've received an email notice from Intuit regarding the status, please check the email to see the steps in resolving the issue.

 

You can check these articles to learn more information about why deposits are on hold:

 

 

I've also included a reference that has a compilation of articles you can use while working with your account: Invoices and Payments for QuickBooks Online.

 

Drop your reply anytime if you have follow-up questions or concerns with deposits. I'll be around for you. 

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