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kmiguez
Level 1

Direct Deposit limit

How can I check the limit that was set up for Direct Deposit processing?

9 Comments 9
Anonymous
Not applicable

Direct Deposit limit

I don't think you can. Intuit won't tell you what your limit is.

JanyRoseB
QuickBooks Team

Direct Deposit limit

Hello there, kmiguez.

 

Thanks for taking the time to reach out to us. I'm here to guide you to the right support and make sure you'll get the best help you need.

 

For security purposes, we're unable to access you account information through this public forum. Since this issue requires personal information, I encourage you to contact our QuickBooks Desktop Support Team. They have the tools to pull up your account to check the Direct Deposit limit you've set up and provide you further information. 

 

To contact our phone support, here's how: 

  1. Click this link: https://payroll.intuit.com/support/contact/?infosrc=qs&service=16.
  2. Select your payroll subscription.
  3. Choose Payroll for the topic. 
  4. Click View Contact Info to get the phone number. 

You may also check these articles if you decided to increase your Direct Deposit limit: 

If you have any other concerns about Direct Deposit, don't hesitate to click the Reply button below. I'm always here to help you out. 

BethatVIVO
Level 4

Direct Deposit limit

How do we request a limit increase for desktop version?  Support is stumped and after 4 hours on the phone, aren't able to help me. 

Nick_M
QuickBooks Team

Direct Deposit limit

Hi there, BethatVIVO. 

 

Thanks for dropping by the Community, You can submit a limit increase request at the following link: Intuit Limit increase

 

Requests are reviewed 1-2 business days from the time they're created. If you have any other questions you can post them here. 

 

Thank you for your time and have a nice afternoon. 

HVAC11
Level 1

Direct Deposit limit

When setting up QuickBooks Desktop Payroll, it would have been helpful to mention a limit. I'm two days from processing and QuickBooks is telling me to tell 71 employees to wait until Monday (instead of Friday) to get paid. Not cool.

HVAC11
Level 1

Direct Deposit limit

No mention of a limit was told to me when I set up the account. Now I have to tell 71 employees to wait until Monday to get paid (instead of the previous Friday) until our credit limit is increased. Not cool QB!

SPELLC
Level 3

Direct Deposit limit

I'm having the same issue today, while submitting my first "full" direct deposit. This is ABSOLUTELY UNACCEPTABLE!!! How do they not disclose this, and how is it LEGAL to hold my employee's money they've earned from my company that has more than enough to cover this transaction??? ZERO mention until it is too late ( and I started processing HOURS before the due time) and after spending hours on chats and calls, I'm just S.O.L! RIDICULOUS. I've never been this angry with QB before, and that is saying a LOT. Now I know why companies outsource their payroll.

 

Niksa
Level 1

Direct Deposit limit

I have requested a limit increase. Intuit is asking me for 6 months of statements, so they can take the average balance. Currently, my limit is $40 per team for 6 days period. 

I am just going to say, I own a trucking company, next week I am going to add 3 more contractors, with a gross amount of way over $40k. This is ridiculous, I am changing payroll service tomorrow. 

Test2Go
Level 5

Direct Deposit limit

$ 40? that's a ridiculous limit. There are many homeless people with better numbers. You need to call Intuit.

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