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Trishen
Level 1

entered incorrect amount in payment received how do i reverse it

entered incorrect amount in payment received how do i reverse it

1 Comment 1
GenmarieM
QuickBooks Team

entered incorrect amount in payment received how do i reverse it

It's good to see you here in the QuickBooks Community, @Trishen.

 

Let me help you correct the amount of the payment you received in QuickBooks Desktop (QBDT). Please follow the steps below:

 

  1. Go to Customers and select Customer Center.
  2. Please select the customer for whom you mistakenly entered an incorrect amount.
  3. Double-click Payment transaction to open and edit the amount.
  4. Once done, click Save & Close.

 

Furthermore, you might want to utilize this resource for guidance in matching your account seamlessly: Reconcile an account in QuickBooks Desktop.

 

Come back to this post if you have other concerns and follow-up questions about managing your invoice payments in QBDT. I'll be here to provide a helping hand. Have a good one!

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