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MikeDunn
Level 1

Error Processing echeck payment JSON at position 53

Hello,

 

I have two QB company files.  One will process e-checks and the other will not.  I get a JavaScript Alert - <web address>  Error: SyntaxError: Unexpected token in JSON at position 53.  Running QB Premier 2018.

 

Annotation 2020-08-29 223907.jpg

 

I have run a repair on the client and the server.  I can process payments on the web.  I have seen multiple entries for position 0 and 1 but none for 53.

 

Any help would be greatly appreciated :)

4 Comments 4
JonpriL
Moderator

Error Processing echeck payment JSON at position 53

Hello @MikeDunn,

 

Let's run the QuickBooks Utility tools so you can process the echeck payment without any issues. Doing so, QuickBooks will automatically run a quick repair and fix possible data damage on your company file.  I'll show you how.

 

A. To Verify Data

  1. Go to File.
  2. Click Utilities.
  3. Select Verify Data.
  4. Click OK.

B. To Rebuild Data

  1. Go to File.
  2. Click Utilities.
  3. Select Rebuild Data.
  4. Click OK.

In addition, here's an article you can read to learn more about the QuickBooks tools: Verify and Rebuild Data in QuickBooks Desktop.

 

Lastly, I've also included this helpful article for ideas about how QuickBooks deposit the payments you processed: Automatically record QuickBooks Payments bank deposits.

 

I'm always here if you need further help or assistance. Stay in touch by leaving a post below.

MikeDunn
Level 1

Error Processing echeck payment JSON at position 53

Verified data and it found errors.  Rebuilt data and it fixed errors.  Still getting the error.  Any ideas?

MikeDunn
Level 1

Error Processing echeck payment JSON at position 53

Verified data and it found errors.  Rebuilt data and it fixed the errors.  Still getting the error.   Any ideas?

Nick_M
QuickBooks Team

Error Processing echeck payment JSON at position 53

Hi there MikeDunn.

 

If you're still experiencing issues after verifying and rebuilding the data, I'd recommend reaching out to our support team. They'll be able to dive into your account with you and figure out where the error is occurring. To reach them, follow these steps:

  1. Open QuickBooks.
  2. Go to Help, then select QuickBooks Desktop Help.
  3. Select Contact Us.
  4. Enter your concern, then select Continue.
  5. Choose a way to connect with us:
    • Start messaging with a support expert.
    • Get a callback from an expert (availability may be limited).

If you have any other questions in the meantime, feel free to post below. Thank you and have a nice evening. 

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