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foxbrothersdrywall
Level 2

Errors in Echeck deposits

Merchant Services is showing 3 deposits by ACH to my account, however only 1 is valid and has hit the bank.

How do I remove the other two from the "yet to be deposited" on the program??

 

3 Comments 3
GenieBabe_L
QuickBooks Team

Errors in Echeck deposits

Hello there, @foxbrothersdrywall. You can delete the two undeposited funds in the Add Online Payments tab.

 

Go to Banking Record Merchant Service Deposits > Add Online Payments. Select the entries to delete and click Dismiss Selected Payments.

GenieBabe_L_0-1776888659494.png


Confirm the warning message, and in the Ready to record window, dismissed transactions are shown before recording, with the deposit amount reflecting these deductions once recorded.

 

To view dismissed payments, go to Change your deposit settings and choose the number of transactions from the Show dismissed payments ▼ drop-down.

 

Feel free to reply below if you have more questions about QuickBooks.

foxbrothersdrywall
Level 2

Errors in Echeck deposits

Thank you,  at this point, Quickbooks payments shows only ONE payment which is correct , HOWEVER there are two invalid deposits waiting to be deposited in my banking portion of my QB.

 

Those are the two I want to delete.

foxbrothersdrywall
Level 2

Errors in Echeck deposits

One is now listed in QB payments which is correct. Now there are still TWO invalid "waiting to be deposited" in the program itself.

The deposit receivables part.

 

 

 

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