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I've posted in the past about a similar issue, but this is slightly different. The first post was about recording a check that was sent to vendor, then returned to us, and subsequently repaid. We resolved that scenario with journal entries.
This 2nd scenario is different as the check was not returned to us so there is no offsetting deposit.
Rather, The check was deposited by someone else and verified by the bank as fraud. So we've reissued the payment to the appropriate vendor who has since deposited that new check. But we still have the fraudulently deposited check applied to the original bill and also need to track it as a receivable bc the bank owes us the money once they formally finish the investigation.
QUESTION
Hi there, @haskenazi1.
I'm here to help handle/record the fraudulently deposited check in QuickBooks Online (QBO).
If the money in and money out was posted on the bank statement, then, you can unlink the fraud payment of the bill and change it to a deposit. You can deposit it to the accounts payable.
To unlink the fraud payment of the bill:
Once done, apply the next payment to the bill.
Also, you may check these articles for future reference:
Just add a post/comment below if you have any other QuickBooks questions. I'll be always happy to help you!
Thank you for taking the time to reply. Unfortunately this isnt the right resolution for me bc as mentioned, the check has not yet been refunded by the bank. I know how to handle that situation, but the question is how to handle a situation where the bank hasnt returned the first check yet which is already listed as the bill payment.
I believe I need to add a receivable and a payable transaction. Receiveable for the money the bank owes me once they complete their investigation, and the payable for the money I still owe the vendor.
Hello there, @haskenazi1.
Thanks for the prompt response. Allow me to step into this discussion and help handle the check that hasn’t been refunded by the bank.
You can create a vendor (bank) and edit the bill payment (first check) in order to link the second check to the original bill. Let me show you how:
Once done, edit the payment attach to the bill and change the Payee name. Here’s how:
You should now be able to link the second check to the bill. Take a look at this article for more information: How to enter and pay bills.
Once the investigation is over and the bank refunds you the money, create a deposit using Accounts Payable as the posting account and the vendor you made to offset the amount.
I’m adding these helpful articles for reference:
That should keep you going today. Reach out to me if you have any follow-up questions, I’m always here to help. Have a good one!
Thank you
I don't believe this works either because it does not create a receivable from the bank for me to track. What if they never end up refunding the money? In the example you gave, I don't believe I would see that they owed money. And, in real life this is a receivable which isnt captured in your example
Hello there, haskenazi1.
I appreciate you for getting back and sharing your thoughts with us.
You have the option not to record unless you'll get the refund from your bank. Also, I'd recommend consulting with an accountant to guide and provide an expert advice in dealing with this concern.
If there's anything else I can do to help you, just let me know and I'll do my best to help you out.
Not recording also doesn't help. I think the solution proposing to attach the original payment to the bank as the vendor is on the right path but am just missing the piece which records a receivable from the bank. Perhaps a vendor credit ?
Or a holding account called "Bounced checks" which is an "other asset" account where the original check would go into and then be offset by a deposit of the refund once that arrives?
Hey there, @haskenazi1.
You can also create a vendor credit to record a receivable from the bank. Let me provide some details and help you from there.
When you follow the steps provided by my colleague @KhimG, you can create a Vendor Credit to denote your receivable.
You also have the option to not record anything unless you receive the refund coming from your bank. Here's how you can record a Vendor Credit:
But I still recommend reaching out to your accountant so he/she can advise you on how to handle this concern best. And also to maintain a correct balance in your books.
Feel free to get back to me if you have any other concerns.
I have the same issue, but on our case we are using Quickbook Enterprise Solutions, can you please guide me?
Thank you
Thanks for joining this thread, @InnerCat.
Let me guide you on how to record this fraudulently deposited check.
I'd suggest using a clearing account. This is a temporary account where you can use to move your money from one account to another. This way, you can create a receivable and payable transaction.
Here's how to set up a clearing account:
Then, you'll need to create a journal entry to move the money using the clearing account .
I'd recommend consulting an accountant before doing the steps. They can guide and provide expert advice in dealing with this concern.
You can check out this article about protecting your business against fraud: Prevent credit card fraud.
Please let me know if you need further assistance. Have a good one.
Hello, I am very late in response to this.
I just encountered this situation with our company and these are the steps I took to resolve the issue.
Please note the check that was originally issued had been cleared from the bank, so there was no way we could void the check.
1. I went to the fraudulent check and unapplied it to the corresponding invoices.
2. I created a journal entry
I debit the account the money was going back to (to show deposit - since bank was refunding us the check)
I credit Accounts Payable and selected the corresponding vendor which will create an invoice to apply the fraudulent check to.
3. Go back to the vendor account and apply the fraudulent check to the General Journal Entry to clear the over payment.
4. Go to pay bill and issue new check for the outstanding invoices.
Hope this helps!
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