Gauging customers during a tough time (BILLING)

Hello, Cool_.

I see your screenshots, and that sounds very challenging. 

The price is worth delivering the products, services, and support you and your clients need today and in the future. In your situation, I'd recommend contacting our Support Team to see what we can do about it. Please utilize the Help icon and select Contact us to get in touch with our specialists. 

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Visit anytime if you have more concerns, Cool_. 

@Cool_ 

Unfortunately, the reality is that you are no longer their target customer. You may consider migrating data to another brand at a lower price. One app offers a free plan to run a business with income <50K USD per year. Their premium plan costs $30/month.

Who is their target? Just curious. I mean, the customer is always right. Right?

Also, what company offers this free / cheaper service?

My company does much larger numbers than $50K, but our margins are pathetically low and I am struggling to find ways to eat everyday while their stock (Intuit) soars.