Hello there, @yorkiemom2. I'll share some details about customizing receipts in QuickBooks GoPayments.
I recognize the importance of having the option to personalize the receipts that get sent to our customers through text or email. As I check here on my resources, the feature you're trying to access is unavailable. However, I'd recommend sending a feature request to our Product Development Team. This way, they'll see your product suggestion and consider it for future updates.
- Access your QuickBooks Payments account.
- On the top right corner, click Feedback.
- Enter a brief description about your feature request.
- Once you're ready, hit Send.
In addition, here's an article to learn more about processing fee in QuickBooks Payments: What are the fees for QuickBooks Payments?
You can also check this page in case your funds gets on hold: Why are my funds on hold?
@yorkiemom2, if you have any additional QuickBooks-related concerns. Know that you can always get back to me by clicking the REPLY button below. I'll be more than happy to help you out. Take care, and have a nice day.
