As of 2 weeks ago, when batch importing checks, about half of the checks are imported successfully and the other half fail with the error "To access this, sign in again or contact an administrator.". I am the Primary Admin on the account with full access to everything. I've been doing this for years and never had this problem and half of the checks imported still work. If I view the failed imported checks and submit those again, half of those usually are successful, half fail. After a few cycles of this, all the remaining checks keep failing until I re-import the spreadsheet with the remaining checks that never imported....then the cycle starts again where half import successfully, half fail.
Yes, I have permissions do import checks
Yes, I've cleared cache, tried a different browser, logged out and back in, and tried the "desktop" QBO app
Yes, I'm importing the checks correctly.
It's 100% a QBO bug because it just started 2 weeks ago and still now, half of the checks are successfully and if I keep doing this silly loop, eventually they all go through.
P.S. This new policy of only being able to get support from the community or by scheduling an appointment with QBO is ABSURD! You think people have time to have meetings with you guys just to tell you about bugs with your own service? Ha, get real! It's simply outrageous and must change. It's unacceptable.
