help! credit cards

Hi there, @shelly7651.

After you connect your financial institution to QuickBooks Desktop, the program will automatically download your latest available transactions.

Since you have manually created a bill and record your payment inside QuickBooks, you can simply match it to the bill payment that is showing in the Bank Feeds Center. 

If this transaction is already reconciled, you have to undo your last reconciliation so that you can match them. Here's how:

1. Go to the Banking menu and select Reconcile. 
2. Choose the bank from the Account drop-down list. 
3. Click Undo Last Reconciliation.

Once done, you can now match the bill payment you've created inside QuickBooks to your downloaded payment banking transaction.

Then, reconcile them  again so that you could close your books.

I'm always here to help if you have any other banking concerns or questions. Just tag my name in the comment section and I'll get back to you as soon as I can. Have a great day ahead.

Hi Customer, @shelly7651.

Hope you’re doing great. I wanted to see how everything is going about matching the bank and credit card payments concern you had yesterday. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

Looking forward to your reply. Have a pleasant day ahead!