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pminhas21
Level 1

How can I determine who sent me an ACH payment?

I have similar invoice amounts that have been paid but I can't tell who sent us the payment.
1 Comment 1
SheandL
QuickBooks Team

How can I determine who sent me an ACH payment?

You can sign in to your Merchant Service account to view who sent you that payment, @pminhas21.

 

Once logged in, you can head to the Activity & Report section to determine the identity of the customer who paid you. To do so, here's how:

 

  1. Log in to your Merchant Service Center.
  2. On the top navigation bar, head to Activity & Reports dropdown.
  3. Select Transactions, then find the transactions you've received.

 

You can also utilize the details you've received and compare them to information on the Transaction page to help determine who sent them.

 

Additionally, you can read this article to learn more about the deposit time of your QuickBooks Payments: Find out when QuickBooks Payments deposits customer payments.

 

Feel free to reply to this post if you have further queries in determining who sent you payments. I'll be sure to help you anytime.

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