Hello there, @Rob66.
QuickBooks Online (QBO) allows you to remove the Pay option from your invoice emails by selecting Plain text in your Account and settings.
Here’s how:
- Go to the Gear icon, then choose Account and settings under YOUR COMPANY column.
- Select Sales.
- Scroll down until you find the Online delivery section.
- Below the Additional email options for invoices, click the dropdown menu and choose Plain text.
- Select Save, then Done.

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