How can I unmask a vendors bank account number in QBO to verify the number?

Thanks for visiting us here today, Barb K. I've got inputs to share when managing vendor information in your company data.

With QuickBooks, we prioritize and ensure all sensitive personal details of specific users or customers entered into the file. That said, configuring your vendor's bank account information from their profiles isn't applicable to view in the program regardless of having admin access. Therefore, you may want to personally reach out to your vendor and verify the details from them.

Alternatively, you can also consider re-entering their bank account number by inviting them again to enter this information. Doing so it'll help you ensure all details recorded are accurate. To guide on how, refer to these steps:

1. Go to Expenses and select Vendors.
2. Choose the specific vendor and click Vendor details.
3. Under the Bank payment info tab, select Ask vendor for payment info.
4. Review their email, then hit Continue.

Moreover, you'll want to utilize this reference when recording refunds and credits from your vendors: Enter vendor credits and refunds in QuickBooks Online.

Feel free to reply to this post if there's anything else you require further assistance with when managing vendor information in your online account. I'll be around anytime to ensure you've got the help you need. Keep safe and have a great weekend ahead!

Hi Barb K,

Hope you’re doing great. I wanted to see how everything is going about your vendor's bank account information you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!