How do I cancel a bill that I've made partial payment and it's cleared the bank?

Zivbar · ‎February 18, 2025

I need some help. I've enter a bill, made a partial payment and then have canceled services. Initial partial payment has cleared the bank and was reconciled. How to I remove the balance left on the bill? I don't think I should delete the bill and re-enter since initial payment has already cleared and reconciled. Thanks

BigRedConsulting · ‎May 08, 2025

This is easy to fix and does not require an accountant. (Good grief!)

To resolve this, enter an A/P Credit for the open balance of the Bill and then apply the Credit to the Bill using Pay Bills.

Enter the Credit using the Bill form by selecting the Credit option at the top:

View solution in original post

MorganB · ‎February 18, 2025

Hello, Zivbar.

Thanks for joining us here in the Community. I'm happy to point you in the right direction regarding the bill in your QuickBooks Desktop account.

In this instance, I recommend consulting with your accountant to find out the next course of action. They'll be able to advise you of the steps moving forward based on your unique business setup and workflows. If you don't currently have an accountant you can find one specifically trained in QuickBooks in your area by searching here: Find a ProAdvisor

Please don't hesitate to drop a comment below if you have any other questions. I'll be here to lend a hand.

Zivbar · ‎February 18, 2025

I'd like to obtain a community answer. It seems like a semi-common issue

BigRedConsulting · ‎May 08, 2025

This is easy to fix and does not require an accountant. (Good grief!)

To resolve this, enter an A/P Credit for the open balance of the Bill and then apply the Credit to the Bill using Pay Bills.

Enter the Credit using the Bill form by selecting the Credit option at the top:

Zivbar · ‎May 08, 2025

What a great answer. Now that you say it - I'm feeling a little dopey I didn't think of that.

Thank you for your help.

Zivbar · ‎May 08, 2025

Appreciate your common sense answer! I'm feeling a little dopey I didn't think of that.

Thank you!

BigRedConsulting · ‎May 08, 2025

@MorganB RE: In this instance, I recommend consulting with your accountant to find out the next course of action.

Or you could be helpful and describe to the OP what to do...

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How do I cancel a bill that I've made partial payment and it's cleared the bank?