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1231 4612 0280 299
Level 1

How do I remove individual deposits from one large deposit made weeks after the actual deposit

I searched this forum for a similar situation and found some, but not quite what I have.  I have customer payments deposited, both checks and credit card, and I entered them into QB as they come in, using the date they came in.  When trying to reconcile the checking account, QB will combine deposits made over a time span of 10, 12 weeks, for example.

 

The Deposit column, in the bank register/bank account window in QB will show a deposit for $10,526.11.  When I Edit the deposit, it will show 13 individual deposits totaling the $10,526.  However, none have a deposit date on them.  However, when I back track to find the actual payments in the list, they are from 3 months ago to current.  I cannot reconcile the bank account because a deposit was made in February, but doesn't show in the deposits until the total of $10,526 logged in the month of May.  Therefore I cannot reconcile most of the year.  I thought there was a way to change the status or at least the received date of these payments so they would appear in the month I reconcile.

 

I hope this all makes sense.  Thank you so much in advance. 

2 Comments 2
ReymondO
Moderator

How do I remove individual deposits from one large deposit made weeks after the actual deposit

Hi there, @1231 4612 0280 299.

 

Thanks for sharing the details of your concern in the QuickBooks Community page. 

 

If all of these deposits are recorded as one transaction, you'll have to delete the actual deposit. Then, manually record them according to their payment dates. That way, you can properly reconcile them. 

 

Here's how:

 

  1. Click on Lists at the top menu bar.
  2. Select Chart of Accounts.
  3. Select your bank.
  4. Locate and open the deposit.
  5. Press Ctrl+D on your keyboard.
  6. Click on OK.
  7. Select OK when asked to delete the transaction.

 

For further details about deposits, you can also check this article: Deposit customer payments.

 

Let me know if you have any other questions about deposits. I'm always here to help you.

1231 4612 0280 299
Level 1

How do I remove individual deposits from one large deposit made weeks after the actual deposit

Thank you so much - I was afraid to delete the original entries and then re-enter them.  However, I'll follow your steps because I think it's a little more than just re-enter and delete the original payment.

 

Thank you again.  I'm sure this is going to resolve the issue.

 

Any suggestions to prevent this from happening again?  

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