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jaemet1
Level 1

How long does it normally take for payments to be reviewed and deposited?

I have 2 payments that have been pending since yesterday and still show to be under review

1 Comment 1
Jeff_S
QuickBooks Team

How long does it normally take for payments to be reviewed and deposited?

The typical time frame for payments to be reviewed and deposited usually takes 2 business days, Jaemet. This can also vary based on several factors, including the payment method, the payment processor, and any potential flags for review. Let me discuss this further.

 

If this is your first time depositing a payment, we'll process your first set of payments within 5 business days. These initial deposits may take a bit longer while we set up your account. Once everything is set up, we will be able to deposit customer payments much faster.

 

If you already have made payments before, here are the typical time frames for each payment method used:

 

  • Payments made via ACH transfers usually take 2-3 business days to clear and be deposited.
  • Payments made through credit cards generally take 1-2 business days to process and deposit.
  • Payments can be delayed if they are under review, which may happen if there are any suspected discrepancies, high-risk transactions, or if it's a new account. These reviews can take additional time, with some transactions potentially taking up to 3-5 business days or more, depending on the circumstances.

 

You can also check your merchant account to see if the funds have already been deposited by following these steps:

 

  1. Click the gear icon, then go to Account and Settings.
  2. Go to Payments.
  3. Under Merchant details click on Manage account.
  4. In the Merchant account service center, go to Activity & Reports.
  5. Then click on Transactions.
     

 

I also recommend checking with your bank for additional information about any holds or issues related to the deposits and looking for any notifications in your QuickBooks account that may provide insight into the delay.

 

Additionally, categorizing your bank transactions will help you keep track of where your money is spent, which is critical for budgeting and controlling costs. It allows for a clearer understanding of major expenditure areas and aids in planning for future expenses.

 

Moreover, running a Profit & Loss report allows you to analyze the performance metrics of your business by comparing current results with past periods or industry benchmarks. This can help you measure performance and identify areas for improvement.

 

For further questions about managing your transactions, feel free to reach out. Let’s work together to keep your QuickBooks experience efficient and effective.

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