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Tuan Tran
Level 1

How to prevent old transaction payment of deleted invoice map to new invoice?

My system uses QuickBooks to charge payment and sync invoice to handle via API. But, I have one situation:

- Step 1:

+ In my system, I created invoice A, then, synced to Quickbooks successfully

Ex: Invoice Id is 190

+ Then, I used the API to charger the payment for Invoice A above and it's successful. 

Ex: Transaction code will be ETFLOWZX8CZK and Invoice A 's status is Paid

 

- Step 2:

+ I accessed to Quickbooks and deleted Invoice A that has Id is 190 above 

 

- Step 3:

- In my system, I created new Invoice B with the same customer, then, synced it to QuickBooks successfully

Ex: Invoice Id is 191

 

But, the old transaction code ETFLOWZX8CZK (of the deleted Invoice A) mapped to Invoice Id 191 automatically and its status is Paid (I don't charge any payment from my system)

 

How can I prevent automatic mapping of previously deleted Invoice transaction codes?

1 Comment 1
GlinetteC
Moderator

How to prevent old transaction payment of deleted invoice map to new invoice?

I love to assist you, Tuan.

 

However, we offer a specialized forum specifically created to support you with any inquiries related to APIs. By joining this forum, you can connect with experienced developers who can guide you to avoid the automatic mapping of previously deleted invoice transaction codes when generating a new one.

 

Here's how to interact with our Intuit Developer support:

 

  1. Go to the Intuit Developer page.
  2. Choose your QuickBooks version under What do you need help with?.
  3. Click Ask a Question.
  4. Log into your existing Intuit Developer Account.
  5. Enter your concern ( How can I prevent automatic mapping of previously deleted Invoice transaction codes? ).
  6. Click Ask.

 

Additionally, I provide you with an article that offers guidance on customizing the appearance of your sales forms to make them more personalized: Customize invoices, estimates, and sales receipts in QuickBooks Online.

 

You can add specific details below if you need further assistance managing your invoices. The Community and I are here to assist you and give the necessary guidance. Stay well!

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