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mjones-sanantoni
Level 1

How to save a card of file for a customer via the GoPayment app

How can I save a card on file for a new or existing customer via the GoPayment app? Can this be done with either the card reader present, or my manually inputting the card info?

 

Thanks,

Mark

1 Comment 1
Rasa-LilaM
QuickBooks Team

How to save a card of file for a customer via the GoPayment app

Let me provide some insights about receiving customer payments in the GoPayment app, mjones-sanantoni.

 

The functionality to save your customers' credit card information in the mentioned program is currently unavailable. When processing payments, you can use any of the following methods: Card reader, key in card, cash, or check. This article goes into great detail about the process: GoPayment app.

 

We value our customers' voices, especially when developing new features or enhancing existing ones. This will determine which aspects of the product need to be improved.


I recommend that you inform our product engineers that saving customers' credit card information in the GoPayment app is a feature that will benefit a large number of users. Let's send your ideas and suggestions to them directly so they can review and include them into upcoming improvements.


Here's how:

 

  1. In QuickBooks Online (QBO), navigate to the Gear icon and choose Feedback under Profile.
  2. Type your product suggestions in the Feedback window like, save customers' credit card information in the GoPayment app.
  3. Click Next to submit.

 

We've compiled a list of articles that will help users with payment-related tasks. Our online resources contain topics that will assist you in troubleshooting device issues, providing information on the products and ordering process for QuickBooks-compatible hardware, and enabling credit card and eCheck processing, to name a few. Simply choose the article that addresses your concern.

 

If you have any other payment-related questions or concerns, feel free to leave a comment below and tag my name. I'd be delighted to respond to them. Have a wonderful rest of your day, mjones-sanantoni.

 

 

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