When you process payments with QuickBooks, the deposits are automatically downloaded, adding the funds to your account, Rose. I'll share the steps to help you successfully transfer money to your bank account.
First, can you please specify which type of merchant service you are attempting to use for the transfer? Any additional information will help us provide a more accurate solution tailored to your needs.
If you're referring to transferring money out of your QuickBooks Checking account, you'll have to link your bank account first. Once done, follow these steps to transfer your funds:
1. Navigate to Lending & banking in the left navigation panel. Then, select QuickBooks Checking.

2. Choose Send money. Then, select Transfer money, and click on Next.
3. Enter the amount you want to transfer.
4. In the From ▼ dropdown, choose your QuickBooks Checking account.
5. In the To ▼ dropdown, select your connected bank account. Then, click Next.
6. Finally, select Finish transfer.
On average, it takes between 3 to 5 business days to move money out of your QuickBooks Checking account.
After completing the transfer, consider generating reports to see your best sellers, the cost of goods, and the status of your inventory.
If you're referring to something else, please revisit this thread to let us know. We're here to address your concerns promptly. Stay safe.