Glad to have you here in the Community, Rey. Allow me to share some ideas to help you configure how to receive payments from your customers in QuickBooks Solopreneur.
To receive payments using QuickBooks Solopreneur, you will need to activate your QuickBooks Payments. To do so, here's how:
- Log in to QuickBooks Online as an administrator.
- Navigate to settings and choose Account and Settings.
- Click on Payments.
- To link your current account, select Active Payments.
- Choose the QuickBooks Payments account you wish to connect.
- Identify the accounts used for customer payment deposits.
- If necessary, learn how to modify these accounts, then click Connect.
- In the Changes you might not expect window, click on Yes, I understand.
- Finally, sign out and log back into QuickBooks Online.

Additionally, you have the option to send an invoice or request payments via a link, enabling customers to pay online instantly.
Moreover, when you process a payment from a customer, it's essential to record it in QuickBooks to indicate that the invoice has been paid. If not recorded, the invoice will remain open and appear as unpaid in your reports. You can enter either full or partial payments on an invoice, with QuickBooks tracking any outstanding balance:
- Navigate to Get paid and click on Invoices.
- Locate the unpaid invoice and select Receive payment.
- Choose the account where you deposited the payment from the Deposit to dropdown.
- Enter the payment amount in the Amount field. This can be a full or partial payment.
- In the Payment date field, select the date the payment was made.
- Click Save.
Furthermore, I don’t want to leave you empty-handed here. I’m adding some links that will guide you on how to receive and record invoice payments. Also, record business miles for one or more vehicles in QuickBooks Solopreneur:
I'm just a comment away if you have any questions about managing your customers' payments in QuickBooks Solopreneur. Take care, and enjoy your weekend, Rey!